Privacy Policy
Alcon is aware that the security of your private information from the use of The Comfort View is an important concern. We take the protection of your personal data very seriously. Therefore we would like you to know how we manage data collected or associated with The Comfort View.
Collection of Data
When you use The Comfort View, we store data on our servers for various security purposes, this data may include the name of your internet service provider, the web site that you used to link to our site, the web sites that you visit from our site and your IP-Address.
Collection and Processing of Personal Data
We collect personal data only when you provide it to us, through registration, completion of forms (competitions and promotions) or e-mails, as part of an order for products or services, inquiries or requests about materials being ordered and similar situations in which you have chosen to provide the information to us.
We will retain control of and responsibility for the use of any personal data you disclose to us. Some of this data may be stored or processed at computers located in other jurisdictions, such as the United States, whose data protection laws may differ from the jurisdiction in which you live. In such cases, we will ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the data that are equivalent to those that apply in the country in which you live.
Security
Alcon (the owner of The Comfort View) uses technical and organizational security precautions to protect your data from manipulation, loss, destruction or access by unauthorized persons. Any personal data that is provided to Alcon by you will be encrypted in transit to prevent its possible misuse by third parties. Our security procedures are continuously revised based on new technological developments.
Use of Cookies
In some web sites, so-called Cookies are used in order for us to improve the efficiency of your individual use of the web site. Cookies are identifiers that our web-server could send to your computer in order to identify the computer being used for the duration of the session. Most browsers are set up to accept these Cookies automatically. In addition, you can deactivate the storing of cookies or adjust your browser to inform you before the Cookie is stored on your computer. If cookies are going to be saved to your computer not only for the duration of a session, with automatic subsequent deletion, but for the long term, we will provide you notice of this fact when the relevant cookies are set.
Data Retention
We retain personal data for as long as is necessary for us to render a service you have requested (i.e. registering to receive newsletters from The Comfort View) or to which you have given your consent, except where otherwise provided by law (e.g. in connection with pending litigation).
User Content
We cannot and do not guarantee the content you post on The Comfort View will not be viewed by unauthorized persons. We are not responsible for circumvention of any privacy settings or security measures contained on the Site. You understand and acknowledge that, even after removal, copies of the content that you post may remain viewable in cached and archived pages or if other Users have copied or stored your content.
By using The Comfort View, you are consenting to have your personal data transferred to and processed by Alcon (the owner of The Comfort View).
Use of Information Obtained by The Comfort View
When you register with The Comfort View to actively participate in the features offered on the web site (competitions, newsletter sign up, etc.), you provide us with certain personal information, such as your name, your email address, your sex, your age, phone number and postal address (where applicable).
When you access The Comfort View, we collect your browser type and IP address. This information is gathered for all The Comfort View visitors. In addition, we store certain information from your browser using “cookies.” These cookies terminate once the user closes the browser. You can remove or block this cookie using the settings in your browser if you want to disable this convenience feature.
When you use The Comfort View, you may send stories, comments and photos. The Comfort View will monitor and moderate all the content prior to its publication on the web site in order to prevent information and or images that might contain but is not limited to the following:
- patently offensive content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
- harasses or advocates harassment of another person;
- exploits people in a sexual or violent manner;
- contains nudity, violence, or offensive subject matter or contains a link to an adult website;
- solicits personal information from anyone under 18;
- provides any telephone numbers, street addresses, last names, URLs or email addresses;
- promotes information that is false or misleads or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous.
The Comfort View may use information provided by your (through competition and promotion forms ) without identifying you as an individual to third parties working on behalf of Alcon. We do this for research and marketing purposes and also to provide you the end user, with a better and more personalised experience when accessing The Comfort View.
Your Choice with The Comfort View
By entering promotions/competitions on The Comfort View, you give us consent to send you marketing communications to inform you about new features, promotions, provide information and do surveys. If you wish to stop receiving any e-mails or other communications from The Comfort View which may be sent to you in the future, you can always unsubscribe using the link provided in the communication that we may send you (i.e. newsletter).
The Comfort View and You
In agreement with the Privacy Policy, you provide your consent to any of the following information to be utilised by third parties for marketing and advertisement purposes: personal information, comments, messages, photos and videos.
Any improper collection or misuse of information provided on The Comfort View website is a violation of the Privacy Policy and should be reported to privacyaust@alconlabs.com
Contacts
Please contact the Privacy Officer of Alcon Australia with any problems, questions or suggestions that you may have. The constant development of the internet requires occasional adjustments to our privacy statement. We retain the right to make changes when necessary.
Privacy Officer
Alcon Laboratories (Australia) Pty Ltd
Locked Bag 1019
Frenchs Forest NSW 2086
Australia
Email: privacyaust@alconlabs.com
